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Privacy policy

Effective date: March 2025 · Labhakarini Infotech Private Limited

This Privacy Policy explains how we collect, use, store, and protect information from users ("you", "Brand", "User") who access or use the nanoReach website and platform ("Platform"). By using the Platform, you agree to the terms of this Privacy Policy.

1. Information we collect

a. Information you provide

  • Name and email address (during registration or contact forms)
  • Business name and contact details
  • Payment information (processed via Razorpay — we do not store card details)
  • Any information voluntarily submitted through forms or communications

b. Automatically collected information

  • IP address and browser type
  • Pages visited, time spent, and interaction data
  • Device and operating system information
  • Cookies and similar tracking technologies

c. Creator data

Creator profiles listed on the Platform are sourced from publicly available information on Instagram. We may verify creator activity before listing. By using the Platform, you acknowledge this data is curated for discovery purposes.

2. How we use your information

  • To provide access to the creator directory and platform features
  • To process payments via Razorpay
  • To send transactional emails (e.g., payment confirmation, access details)
  • To improve, maintain, and operate the Platform
  • To send updates, promotional content, or product announcements (you may opt out)
  • To comply with legal obligations under applicable Indian law

3. Sharing of information

We do not sell your personal data. We may share information with:

  • Razorpay — for payment processing, subject to their Privacy Policy
  • Hosting and infrastructure providers (e.g., Vercel, Supabase) for operational purposes
  • Legal authorities, if required by law or valid legal process

We require all third-party service providers to maintain confidentiality and handle data in accordance with applicable laws.

4. Cookies

We use cookies to improve your experience on the Platform. These may include:

  • Session cookies — to maintain your login state
  • Analytics cookies — to understand how users interact with the Platform

You may disable cookies through your browser settings; however, some features may not function properly without them.

5. Data retention

We retain your personal data for as long as necessary to provide the services and comply with our legal obligations. You may request deletion of your data by contacting us at the email address below.

6. Data security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at nanoreachofficial@gmail.com

8. Third-party links

The Platform may contain links to third-party websites or creator Instagram profiles. We are not responsible for the privacy practices of those websites. We encourage you to read their respective privacy policies.

9. Children's privacy

The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us immediately.

10. Governing law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, and applicable rules and regulations.

11. Changes to this policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Platform after changes constitutes your acceptance of the revised policy.

12. Contact us

For any questions regarding this Privacy Policy, please contact:

Company: Labhakarini Infotech Private Limited

Address: Building 10, Kankhal, Haridwar, Uttarakhand – 249408, India

Email: nanoreachofficial@gmail.com

nanoReach — Labhakarini Infotech Private Limited — 2025